(25-06-2021 10:31 )lovebabes56 Wrote: [ -> ]Letter is ready should I send a copy to Matt Hancockup (even though I feel he is a cunt) and get him involved in this? (and would that make things worse?)
No point in sending it to Hancock, he will hopefully be getting sacked for banging one of his assistants, plus he's fucking useless.
You should probably send it to your local NHS trust, but others here may have better/different advice.
Skully is correct in terms of sending the letter to the local NHS Trust.
If you are of a mind to do so and if you live in England the next step up from that is a letter to the CQC (Care Quality Commission). They act as the independent regulator for health and social care services in England.
The Scottish equivalent is The Care Inspectorate while in Wales it is The Healthcare Inspectorate Wales.
There are offical ways of doing this.
Citizens Advice - NHS complains procedure
However I'd first ring them ( or get a friend to do it). If they don't give you a positive answer contact the dept head.
Or better still contact the hospital PAL'S (Patient Advice & Liaison) team. They will probably chase it up on your behalf.
I'd try using the phone before sending off letters
Having hay fever sucks
And before anyone asks...
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Update
finally got hearing aid back yesterday!!
Hay fever is especially bad this year, on tablets and inhaler and still having problems.
Now that lockdown has ended the roads have been full of learner drivers, absolute beginners. being sat behind them at traffic lights is total joy.
^why would that be a joy??
![[Image: 67144128_rpwEvNck0xso.jpg]](https://www.turboimagehost.com/p/67144128/rpwEvNck0xso.jpg.html)