Hi Lovers,
Thought I would pop on, say hello and attempt to answer some of the recent criticism. Shall we start there then?
OK.
I see a lot of you are not to happy that in our attempts to try and make some money (I know, how boring hey but sadly we too like all other businesses need to try and make a pound) we have filled the screen with some additional graphics (picture/video spins, girl caller etc).
Now as you may or may not be aware if you join
http://www.elitetvonline.com you can in fact watch the shows graphic free!
I am all for putting on a show, entertaining etc but essentially we are a business.
If you intend on calling in, buying pictures/videos etc then the various OSG's are essential to this process. By intercating with the show you are contributing to the success and survival of our business. As some of you may have noticed we operate in a very tough market. High costs, very competitive and over regulated.
This means that we need to genreate significant revenues just to survive let alone turn a profit. We dont do this for fun or to hang around with gorgeous women (although this a perk of the job) we do it as a job to make money, to fund our lives!
"Work to Live not Live to Work" should always be they way to live!
If calling isn't for you and you just like to watch the show then watching on line is definitely the way forward.
We ask a very small fee for this privilege (£10 per month) and for your membership fee we throw in a significant amount of pictures and videos which we feel (and do object if you disagree) is a very fair price for what we offer on our site.
Now if you don't wish to do any of the former and simply wish to complain about how shit things are because the business is getting in the way of your pleasure I am afraid there isn't much I can offer in the way of sympathy or concern. However if as a consumer of any of our products you are unhappy with the service you have received (which I have seen some of you are) then simply pick up the phone and call our complaints line. Calls are answered within 48 hours and we do effectively deal with all genuine complaints in a fair and considered manner.
Believe me when I say I love this place, I love its open freedom of speech nature and have used the feedback contained within these threads to fine tune our business on numerous occasions. The bit that really frustrates me is the lack of understanding for the fact that we are a business operating in a highly competitive, over regulated market during a time of recession. The expectation that we should be able to put on an uncompliant sex show with tiny graphics using top quality girls and never make any real sales pitches is very unrealistic and a tad ignorant.
In terms of the quality of the shows I only need to look back at the Bang Babes thread to see how the applause for the explicit nature of the shows turned to the "its their own faults" etc etc when the shit hit the fan!
I appreciate all of your feedback and I even appreciate some of the negative comments but what would be nice is if sometimes you could all think about what it is we are trying to achieve as a business as well as a source of your late night entertainment.
Please do not be alarmed or offended if I do not react to your responses on this thread or others very often. It is not that I dont read them or do not value your opinions. It is quite simply that as a father of two children under 3 who is also running a fair sized business I dont have the time to respond with the detail and care that I think a response deserves.
I can assure you that we will continue to try and make Elite the best and most entertaining it can possibly be. However we will always need to do this while balancing the regulatory and financial restraints of the business.
Thanks for your time and ongoing support.
Jamie.