02-12-2019, 21:34
Has anyone tried to get a justifiable refund from s66?
I decided a while ago that for all the money I've blown on these shows over the years, I've now got zero tolerance for their thieving crap -- e.g. girls muting phones after you've connected; girls completely ignoring callers and chitchatting with producers while your credits drain away; etc. The latest has been connecting with a girl working from home, only to be put through to her voicemail!
So whenever that kind of thing happens now, I just immediately email and ask for a refund.
But the last couple of times I've done this with s66, I've gotten into an interminable back-and-forth with them about "needing more information" in order to "track down this call", etc.. And it's nonsense, because they have my username and the time of my call down to the minute. I can actually see it in the "call history" page of my own profile. But we still have to go through this bullshit ritual -- "are you sure about the time?", "what number did you call?", "what number did you call from?", etc. And all of the questions are drip-fed one-at-a-time just to prolong the dance.
I had a recent exchange that was three emails in before I was asked to lodge a complaint via the website. So I did that, but got no response. So I went back to the customer service email and all the questioning -- "to track down this call" -- started again. It's not the Lost Ark of the Covenant -- it's a ****ing phone call and it's in your computer and you know how to find it!
Has anyone else had this experience? Is it all just part of this channel's moral and ethical vacuum -- i.e. is it simply attempt to drag out the process and wear me down in the hope that I'll lose patience and let it slide?
Just wondering what other people's experience is with getting refunds from these charlatans.
I decided a while ago that for all the money I've blown on these shows over the years, I've now got zero tolerance for their thieving crap -- e.g. girls muting phones after you've connected; girls completely ignoring callers and chitchatting with producers while your credits drain away; etc. The latest has been connecting with a girl working from home, only to be put through to her voicemail!
So whenever that kind of thing happens now, I just immediately email and ask for a refund.
But the last couple of times I've done this with s66, I've gotten into an interminable back-and-forth with them about "needing more information" in order to "track down this call", etc.. And it's nonsense, because they have my username and the time of my call down to the minute. I can actually see it in the "call history" page of my own profile. But we still have to go through this bullshit ritual -- "are you sure about the time?", "what number did you call?", "what number did you call from?", etc. And all of the questions are drip-fed one-at-a-time just to prolong the dance.
I had a recent exchange that was three emails in before I was asked to lodge a complaint via the website. So I did that, but got no response. So I went back to the customer service email and all the questioning -- "to track down this call" -- started again. It's not the Lost Ark of the Covenant -- it's a ****ing phone call and it's in your computer and you know how to find it!
Has anyone else had this experience? Is it all just part of this channel's moral and ethical vacuum -- i.e. is it simply attempt to drag out the process and wear me down in the hope that I'll lose patience and let it slide?
Just wondering what other people's experience is with getting refunds from these charlatans.