The time out rule

As I understand it the way it stands with calls right now unless using a credit card is that the time out rule (usually 20 mins) kicks in.
So in theory I could ring in, choose the option to speak to the on screen babe, wait 20 minutes, never get to speak to them, get timed out and have to call again.
I could call again but would be put to the back of the queue and face the same possible predicament again.
My own view is that when a caller chooses the option to speak to the on screen babe the time out rule should only be applied to talk time and not time waiting to speak to them. I want a guaranteed decent length dirty chat.
I don't want the odd few minutes here or there.
I often use the full 20 mins if I get through straight away.

(02-08-2014 20:47 )snookered147 Wrote:  As I understand it the way it stands with calls right now unless using a credit card is that the time out rule (usually 20 mins) kicks in.
So in theory I could ring in, choose the option to speak to the on screen babe, wait 20 minutes, never get to speak to them, get timed out and have to call again.
I could call again but would be put to the back of the queue and face the same possible predicament again.
My own view is that when a caller chooses the option to speak to the on screen babe the time out rule should only be applied to talk time and not time waiting to speak to them. I want a guaranteed decent length dirty chat.
I don't want the odd few minutes here or there.
I often use the full 20 mins if I get through straight away.

I remember Olivia last time she was on stated something about it, I think it was something along the lines of some networks give you less minutes think it was 10?, so possibly mobile network dependent too not sure about landlines

(02-08-2014 20:47 )snookered147 Wrote:  My own view is that when a caller chooses the option to speak to the on screen babe the time out rule should only be applied to talk time and not time waiting to speak to them.

Your suggestion is nonsensical. It would defeat the whole object of the exercise.

You can't be charged more than £25.54 + VAT, which means that calls have to terminate immediately that figure is reached. If only talk time was counted the service would inevitably be in breach of the code of practice and the operator would be liable to statutory sanctions.

(02-08-2014 20:57 )Craig_123 Wrote:  I think it was something along the lines of some networks give you less minutes think it was 10?

If 10 minutes is correct it means the networks in question are charging for calls at £3 a minute.

(02-08-2014 21:32 )admiral decker Wrote:  

(02-08-2014 20:47 )snookered147 Wrote:  My own view is that when a caller chooses the option to speak to the on screen babe the time out rule should only be applied to talk time and not time waiting to speak to them.

Your suggestion is nonsensical. It would defeat the whole object of the exercise.

You can't be charged more than £25.54 + VAT, which means that calls have to terminate immediately that figure is reached. If only talk time was counted the service would inevitably be in breach of the code of practice and the operator would be liable to statutory sanctions.

Well in that case the calls should cost less then
£1.53 p/m is excessive anyway.
I appreciate its all about making money but £1.53 is rather too much.

(02-08-2014 22:02 )elgar1uk Wrote:  

(02-08-2014 20:57 )Craig_123 Wrote:  I think it was something along the lines of some networks give you less minutes think it was 10?

If 10 minutes is correct it means the networks in question are charging for calls at £3 a minute.

I did say "I think" so I may have heard wrong and judging from what you've said I must be wrong indeed

(02-08-2014 21:32 )admiral decker Wrote:  

(02-08-2014 20:47 )snookered147 Wrote:  My own view is that when a caller chooses the option to speak to the on screen babe the time out rule should only be applied to talk time and not time waiting to speak to them.

Your suggestion is nonsensical. It would defeat the whole object of the exercise.

You can't be charged more than £25.54 + VAT, which means that calls have to terminate immediately that figure is reached. If only talk time was counted the service would inevitably be in breach of the code of practice and the operator would be liable to statutory sanctions.

So, what happens with the cheap rate calls?
Does that mean you would get about 50mins on Bsblue at 60p/min, or do you still get cut off at 20mins?

(02-08-2014 22:02 )snookered147 Wrote:  Well in that case the calls should cost less then
£1.53 p/m is excessive anyway.

It's a pity there wasn't another channel who agreed with you. Like Xpanded for example.

(02-08-2014 22:17 )circles_o_o_o Wrote:  

(02-08-2014 22:02 )snookered147 Wrote:  Well in that case the calls should cost less then
£1.53 p/m is excessive anyway.

It's a pity there wasn't another channel who agreed with you. Like Xpanded for example.

S66 went through a phase where they had spells of calls at 46p per minute but its now back to £1.53. RLC have little periods they call Go Bananas where its £1 p/m.
BS do reduced rates from mobiles.
But overall it is too expensive Xxxpanded being the overall exception and of course the reduced cost on mobiles on BS.

(02-08-2014 22:17 )The Silent Majority Wrote:  So, what happens with the cheap rate calls?
Does that mean you would get about 50mins on Bsblue at 60p/min, or do you still get cut off at 20mins?

You should always get cut off when the bill reaches £25.54 + VAT, in order to to comply with PPP regulations, regardless of how many minutes that works out to.