(29-10-2013 00:59 )babestation Wrote: It is entirely possible that sometimes there are temporary blips. I've been into Lori Pervcam tonight and the quality is amazing, the best I've seen us put out on Pervcam.
That temporary blip had been happening for over a year. Should think someone would have fixed it by now.
I didn't check out Lori's cam after both Beth and Leigh had black screens when I tried. So the chance that Lori's cam would work was small. But I'll check it out for sure if she comes online again.
(29-10-2013 00:59 )babestation Wrote: It's also entirely possible for there to be problems on the user end as well as ours.
That is very acceptable and I think everyone understand that.
(29-10-2013 00:59 )babestation Wrote: It's very hard to run a 100% perfect service 100% of the time, in fact it's impossible. No company, large or small, can do that.
I think most of the users understand this. There is not like there is alot of diffrent problems. There is more or less just only 1 problem and that's the blackscreen that have been a problem for over a 1 year and still not fixed. One thing can I promise you and that is that the blackscreen problem is not at the users end as told by BFTV both here on the forum but also as a reply to the users who sent a mail about the problem.
(29-10-2013 00:59 )babestation Wrote: I think you guys are way too quick to jump on the producers and the girls and say no one cares, without really knowing what the problem is, or how we work.
You make it sound like the the lack of support (from the bs support) and girls who ignore that people who write to them in groupchat that the camera isn't working is something brand new. I don't think any of us are quick if you take the time to check the feedback that have been left here on the forum (and god knows how many mail have be sent and never gotten answer when a camera don't work). The first post about the blackscreen was done in august 2012. That is 14 months ago.
We had girls leaving the set and not logging out just showing a empty studio. Or I would guess producers who just turn the webcam away showing a wall and not checking if the webcam is logged out.
It have happend to me that I entered the pervcam and people from the studio crew have seen it and just laugh and gone away. (Around a half year ago)
But as you said. We don't know how babestation works.
But 1 thing I know after servral years with babestation is that the customer support is horrible. And then I mean for babestation in general and not just the camsite.
With the feedback about the studiocam/pervcam that was given back to the users the first 6-8 months was more or less "The Blackscreen problem is at the users end, If you don't accept that you piss off and go to some other camsite".
(29-10-2013 00:59 )babestation Wrote: While at the same time you don't accept my offer of compensation when things do go wrong for you. I'm not sure that makes too much sense.
I think in the end (atleast for me) it's not so much about losing $2 or $3 those nights the camera don't work. For me is that when I enter a camsite I do want it to work and not getting the blackscreen 2-4 times a week or getting excited to check out the girl and just find a empty studio or a wall.
(29-10-2013 00:59 )babestation Wrote: Still, I'll carry on doing what I can do make it work well more often than not.
And belive me, we all appreciate it.